01 / APPROACH
Source mapping
Identifying current documents, access permissions, and authoritative sources.
MetaCentex / Knowledge Assistant
Improve access to organizational knowledge.
We assess how teams access organizational documents, current procedures, and previous answers. The scope of a knowledge assistant is defined around source freshness and access permissions.
Discuss your requirements ↗Service offering: This page describes the proposed service. The corresponding system or agent is not yet connected to this website.
The information exists, but is not always easy to find.
When files, notes, and process documentation are scattered across folders and tools, teams search for the same information repeatedly. Outdated and current documents can be confused, while answers without clear sources are difficult to trust.
What the solution can include
A solution shaped around your needs and existing ways of working.
02 / APPROACH
Natural-language search
Designing an experience that lets team members ask questions in everyday language and find relevant information.
03 / APPROACH
Source transparency
Planning how answers can be connected to the documents or records they reference.
Potential use cases
- Questions about internal procedures and policies
- Searching product and service documentation
- Finding information from previous proposals and projects
Our approach
Start with information structure and access controls.
We review the content, ownership of updates, and access levels. We also define how to handle outdated information, unanswered questions, and source attribution.
A reliable result depends on more than model selection. Source quality, permissions, and update processes must be designed together.